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Help Centre

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What to expect on your installation day Your first charge My charger is offline How do I set up Intelligent Octopus Go?

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Product information

Get to know your charger

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Your installation

Timeframes, getting ready for charger installation

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Getting set up

Charging preferences, your tariff, adding a car

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How Do I?

Using the app, smart tariff integrations, understanding the charger

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Troubleshooting

Charger connectivity, common issues

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For installers

Installation guides, CT clamps, commissioning chargers

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Legacy

Support for the original Ohme app

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Are you an installer?

For installer support and resources, head to our installation information space