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Technical Support

So, what exactly is a ‘standard installation’?

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What's surge protection and why do I need it?

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 UK Government - Price Guarantee, reduced CO2 emissions for Ohme drivers & latest BEV sales increases

Weekly View of the EV Market - 12th September 2022

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 Ohme #1 for Trustpilot scores, National Grid Winter Demand Reduction, & latest HMRC mileage rates 

Weekly View of the EV Market - 22nd August 2022

Here's what you need to know about changes coming this October

What is the price cap and what does it mean for my energy bill?

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BEV servicing costs, public charging price increases, & used EV car sales growth

Weekly View of the EV Market - 15th August 2022

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 Impact of energy price increases on EV drivers, E.ON results and eMobility solutions growth, & DUKES statistics – 2021.

Weekly View of the EV Market - 8th August 2022

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 Domestic Flexibility - Crowdflex, Pod Point interims, & July EV registrations and updated forecasts

Weekly View of the EV Market - 1st August 2022

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 Energy price increases and the impact on EV drivers,  Centrica interims, and BVLRA EV sales.

Weekly View of the EV Market - 25th July 2022

Not sure how to set up your Ohme app account? How about charging your EV with your Home Pro? Check out our app and charger tutorials below to make sure you're getting the most out of your charging...

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National Grid ESO - Future Energy Scenarios, BEIS Consultation - Smart and Secure Energy System, & Balancing Costs - 2021

Weekly View of the EV Market - 18th July 2022

Choosing the correct type of schedule for your car

Everything you need to know about our new Ohme Home Pro.

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How will they affect how I charge with Ohme?

What are the new Smart Charge Points Regulations?

Our home survey is comprised of questions about your home, energy usage and installation requirements.

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DfT Research into EV Driver Behaviour, Further Energy Price Hikes, & Trustpilot Scores – EV Chargers

Weekly View of the EV Market - 20th June 2022

Want to work with us? Check out our current job listings here.

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Which? Time to switch to a fixed price tariff?, EV adoption rates, & Building Regs Part S changes 

Weekly View of the EV Market - 13th June 2022

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How to save £1000 on charging your EV with Ohme

Press Release: New Smart Charger Regulations – everything you need to know

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HMRC advisory rates update, Bloomberg EV report, and SMMT registrations 

Weekly View of the EV Market - 6th June 2022

Find out more about our partnership with Rockar!

Saving money and making charging more convenient for all

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 Easycharge subscription tariff innovation, wholesale market impacts upon Agile, & used car EV sales

Weekly View of the EV Market - 16th May 2022

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Energy crisis, Changes to the UK energy 'mix', & Latest public charging prices

Weekly View of the EV Market - 9th May 2022

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UK Energy Security Strategy, increased savings for ‘smart’ EV drivers, & updated EV car sales forecasts

Weekly View of the EV Market - 11th April 2022

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Customer Service Performance, further energy price rises for Winter '23, & solar PV revenues

Weekly View of the EV Market - 21st March 2022

Experiencing issues with your charging solution? Find out who's involved and when to contact them!

Your installation - who's involved and who to contact when you're experiencing issues

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How much of my household waste should I be recycling?

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Smart EV tariff uptake, Tesla price increases, and E.ON's financials & EV plans

Weekly View of the EV Market - 14th March 2022

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 National Grid monthly Carbon Report, Rising Fuel prices and EV comparisons, & Ofgem EV Guide 

Weekly View of the EV Market - 7th March 2022

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How can I make my home more energy efficient & how can this help save me money?

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 Energy crisis & bill impacts, Financial results & EV focus, and Best Public Charging providers 

Weekly View of the EV Market - 28th February 2022

Introducing the newest addition to the Ohme app, the *hotly* anticipated pre-conditioning feature.

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SVT Price Cap and impact upon EV drivers, smart charging legislation guidance, & SMMT sales for January

Weekly View of the EV Market - 7th February 2022

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Public charging infrastructure  growth, supplier market share movements and financial updates from EV charging businesses and energy suppliers.

Weekly View of the EV Market - 2nd February 2022

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Why do I get less range in colder weather?

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Energy Price Crunch, National Grid December Report, &  Energy Digitalisation Taskforce Recommendations

Weekly View of the EV Market - 17th Jan 2022

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Energy price increases in 2022, smart charging benefits and changes ahead for the energy market next year 

Weekly View of the EV Market - 20th December 2021

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Auto Express ‘Driver  Power’ survey results, Further Ohme App developments, & Non-domestic energy supplier ratings

Weekly View of the EV Market - 13th Dec 2021

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Citizens Advice 'smart' research, National Grid ESO CO2 report - November, & SMMT new car registrations

Weekly View of the EV Market - 6th Dec 2021

Unsure on all the EV jargon? Check out our list of key terms and descriptions here!

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Public charging cost increases, HMRC advisory rate increases and further EV investment 

Weekly View of the EV Market - 29th Nov 2021

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New build EV legislation, further energy supplier failure and Ohme smart charging savings tool 

Weekly View of the EV Market - 22nd Nov 2021

COP26 Round-up – what were the highs and lows at this year’s climate convention? 

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CrowdFlex insight, Ohme customer tutorials and SMMT used car sales

Weekly View of the EV Market - 15th November 2021

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Ofgem EV Driver Research, National Grid - October Report, & SMMT car registrations

Weekly View of the EV Market - 11th November 2021

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The fourth climate goal discussed at COP26 this week.

Energy flexibility: what is it and what’s in it for me? 

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The third goal discussed at COP26 this week.

Mobilising finance: what does it mean and how will it help us to achieve key climate targets?

what can we do to keep our wildlife safe?

Generating greener energy: what can we do to keep our wildlife safe?

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Draft Smart Charging Legislation, DSR and Flexibility Benefits, and Further Supplier Failures.

Weekly View of the EV Market - 1st November 2021

Switching to an electric car isn't as expensive as you think

We've all got to do out bit. Here are our top tips...

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 Net Zero Strategy: Build Back Greener, London’s ULEZ changes, & UK’s best Eco Providers of Energy 

Weekly View of the EV Market - 25th October 2021

What does it mean and why is everybody talking about it? 

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Offshore window growth and Flexibility impacts, Record pump prices, & Ohme Home Pro review

Weekly View of the EV Market - 18th October 2021

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OZEV grant changes, Top 5 charging capabilities, and September CO2 emissions

Weekly View of the EV Market - 11th October 2021

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Energy suppliers' customer service performance, SME Energy prices, and September EV sales

Weekly View of the EV Market - 4th October 2021

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The unfolding energy crisis, standard variable tariff increases, and SSE's new business EV tariff

Weekly view of the EV Market - 27th September 2021

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Smart Charging benefits, Protecting EV drivers with 'failed' suppliers, & Innovative carbon reduction tech

Weekly View of the EV Market - 20th September 2021

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Dept for Transport announcements, growth in public charging, and two more supplier failures.

Weekly View of the EV Market - 13th September 2021

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Ofgem's EV Strategy, wholesale energy market chaos, and further growth in EV market share

Weekly View of the EV Market - 6th September 2021

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Growth in Energy Services, Wholesale markets and supplier failures, and BEIS investigation into TPIs

Weekly View of the EV Market - 16th August 2021

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Home Pro at Fully Charged Live, HMRC mileage rates, and further consolidation in the UK Energy Market

Weekly View of the EV Market - 31st August 2021

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Ohme Developments, Energy and Fuel Price updates, and Further evidence of Climate Change

Weekly View of the EV Market - 23rd August 2021

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Latest climate change research, Transport Committee recommendations, and EV uptake developments.

Weekly View of the EV Market - 9th August 2021

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UK Govt Plan 2021, Sureserve and Octopus Energy fleet, Ofgem’s winter 2021 ‘Price Cap’. 

Weekly View of the EV Market - 2nd August 2021

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CMA Report, Tesla networks and Ofgem’s Qualitative Research into EV Drivers needs. 

Weekly View of the EV Market - 26th July 2021

Some manufacturers allow for basic scheduling or timers to...

Why your car may not be charging as expected

You may have heard of 'smart charging', but what does it really mean?

What's 'smart charging' and what’s in it for me?

Always worried about running out of charge? You're not alone.

What is range anxiety and how can I beat it?

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Not sure what to do if you experience tripping issues?
Find out more here

What to do if you're experiencing tripping issues

This is often the first step to take if you are experiencing an issue with your Ohme wall charger...

Ohme’s portable intelligent charging cables and fleet management solution solves Volvo Belgium’s EV challenges.

Case Study: Ohme partners with Volvo Car Belux

SPECIFIC – Swansea University estimated a potential saving of up to 70%...

Case Study: SPECIFIC - Swansea University

Ohme’s EV chargers and fleet management platform will be sold in all 60 Volvo dealerships in the region.

Press Release: Ohme Partners with Volvo Car Belux

Thinking of becoming an Ohme installer? Here's what you need to know!

Downloading the Ohme app is one of the most important parts of setting up your charger! Find out why here.

Find out below what EV advocate Gill Nowell has to say about being a woman in the clean tech industry.

International Women's Day - an Interview with Gill Nowell

Setting up your charger and app account with Ohme is simple. Check out our quick set up guide to help you get you started!

Ever wondered how the app and charger communicate? This diagram might be able to help!

How does the Ohme app communicate with the charger?

What is an electricity tariff? Find out more on how best to optimise your charging to each tariff type.

Ohme brings smart charging savings to every electric vehicle owner with free app

Press Release: Ohme App for Intelligent Charging

Introducing the new Ohme App for intelligent charging!

You don't have to own an Ohme charger to benefit from our tech...

Resources

Standard Installations

FAQs

What's surge protection and why do I need it?

Weekly View of the EV Market - 12th September 2022