How to reset my password for the Ohme app

If you have lost or forgotten your password and cannot log into your Ohme account, tap the ‘Trouble signing in?’ link under the email and password fields on the sign in screen. This will trigger a password reset link to be sent to the email address on the account.

Should you not receive this email within 5 minutes, please add [email protected] to the safe sender list in your Mail application and then try and trigger a password reset email. It may be that your mailbox does not like that email format and deletes the email before it ever touches your mailbox.

Alternatively, in the Ohme app, navigate to Settings > Change Password where you can enter your current password and set your new password.

Please note: If you have created your Ohme account with a social login (such as Facebook, Google, or Apple ID), you will need to use this option to access your account and will not be able to change the password from the Ohme app. To change the password for this account, you will need to do this from the provider directly.