How can multiple people use my charger?

As a security feature, we only support one account to be linked to the charger at a time.

However, you can sign in on multiple devices using the same credentials. 

This is only possible though if the account was set up using the “Sign in with Email” option as Apple ID, Gmail and Facebook are linked to your personal device.

If you have linked the charger to an account that can’t be accessed from the second device, you can request for the account to be deleted by navigating to Settings > Delete Account. 

 You can then create a new account using an email and password that can be accessed on multiple devices.

If you’ve integrated with a smart tariff, such as Octopus Energy’s Intelligent Octopus Go or OVO Energy’s Anytime, it’s essential to disconnect from this tariff before continuing with an account deletion so that you can re-integrate the tariff with your new Ohme account. To disconnect, refer to your energy supplier’s app or contact their support team directly.