My Tesla’s car battery status is not updated in my Ohme app

Open the Ohme app, go to the Settings page and tap My EV.

Check if you can see a battery percentage showing. If so, then your Ohme app is correctly connected to your Tesla car.

If you see an error message, the battery status is not shown, or shows a significantly different % number than in your Tesla app or Tesla car, then please follow the steps below to restore the link.

Log into your Tesla account via an internet browser window.

Note: This action cannot be completed in the Tesla app.

Tap ‘Menu’ in the top right corner and open ‘Settings’ then go to ‘Security’.

Select ‘Manage third-party apps’ and tap ‘Manage’ for ‘Ohme – the smarter EV charger’. You may be required to log in again at this stage to authenticate your account.

Scroll to the bottom of the permissions list and tap ‘Remove Access’.

Once access has been removed you will see the following confirmation page.

Open the Ohme app, go to the Settings page and tap My EV.

Tap ‘Unpair your Tesla’.

Once you’re unpaired from your Tesla you’ll see the following confirmation. Tap ‘Finish’.

On the ‘My EV’ page tap ‘Switch EV’.

Tap ‘Tesla’ and then tap ‘Continue’.

Log into your Tesla account.

Allow Ohme to access your Tesla account. All three options will need to be selected.

• Vehicle Information – This is required for Ohme to know the make, model, battery size and battery level.
• Vehicle Commands – This is required for Ohme to get the car ready to start charging at the scheduled time.
• Vehicle Charging Management – This is required to allow Ohme to start and stop charging.

Note: Ohme will only access these functionalities.

If prompted, select your car model from the list and tap ‘Done’ to finish.

You’ll return to the ‘My EV’ page and you should see the current battery level and range information showing. You’ve now successfully restored the connection with your Tesla account.