My charger is offline

You’ll also be able to see if your charger is connected on the My Charger page of the Ohme app.

Follow the steps above. You’ll be able to see if your charger is connected on the My Charger page of the Ohme app.

If your charger goes offline, Ohme will default to charging right away. On the Ohme Home Pro, you can use the charger buttons to delay charging. This feature was introduced as part of the latest smart charger regulations.

Tap ‘Delay Charge’ to choose how long you’d like Ohme to wait to start charging.

Use the Ohme Home Pro buttons to increase of decrease the delay in 30 minute increments.

Once the charge has been delayed, you’ll see ‘Delayed Charging’ in the top left, with ‘Delayed until’ showing you what time Ohme is due to start charging.

To cancel the delay, tap ‘Start Charge’.
To amend the delay, tap ‘Delay Charge’.

When charging is paused, you’ll see
‘Charging Paused’ in the top left and
‘Charging Stopped’ under the session
stats.

Follow the steps above to powercycle your Ohme ePod. This is sometimes referred to as a hard reboot. You’ll be able to see if your charger is connected on the My Charger page of the Ohme app.

You can also perform a ‘soft reboot’. To do so, hold down the stop button on your Ohme ePod for 5 seconds. If this doesn’t restore your connection, powercycling as per the steps above should get you back online.