{"id":48,"date":"2023-06-26T12:02:05","date_gmt":"2023-06-26T12:02:05","guid":{"rendered":"https:\/\/ohme-cs-dev.local\/?page_id=48"},"modified":"2025-01-13T16:57:02","modified_gmt":"2025-01-13T16:57:02","slug":"help-centre","status":"publish","type":"page","link":"https:\/\/ohme-ev.com\/pt\/help-centre\/","title":{"rendered":"Central de Ajuda"},"content":{"rendered":"\n<div class=\"help-centre-search\">\n    <h3 class=\"title\">Central de Ajuda<\/h3>\n    <div class=\"search\">\n        <form id='wpes-form-462' role=\"search\" method=\"get\" class=\"search-form \" action=\"https:\/\/ohme-ev.com\/pt\/\">\n\t\t<label>\n\t\t    <span class=\"screen-reader-text\">Search for:<\/span>\n\t\t    <input type=\"search\" class=\"search-field \" placeholder=\"Search &hellip;\" value=\"\" name=\"s\" \/>\n\t\t<\/label>\n\t\t<input type=\"submit\" class=\"search-submit \" value=\"Buscar\" \/><input type='hidden' value='462' name='wpessid' \/><\/form>    <\/div>\n<\/div>\n\n\n<div id=\"\" class=\"blockWrapper top-default bottom-default   \">\n\n\n    <div class=\"help-centre-guide-selector \">\n        <div class=\"contentWrapper\">\n                            <div class=\"categoryWrapper\">\n                    <h2 class=\"categoryName\">Sua instala\u00e7\u00e3o<\/h2>\n                    <div class=\"help-centre-guide-carousel\">\n                        <div class=\"tiles carousel-wrapper \">\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1681\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-secure-header_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person using the ohme home pro ev charger\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-secure-header_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-secure-header_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-secure-header_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-secure-header_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-secure-header_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-secure-header_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">5 coisas a saber sobre a instala\u00e7\u00e3o do carregador de ve\u00edculos el\u00e9tricos<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1681\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1521\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Home-Pro-wood-wall_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Ohme Home Pro EV charger on black wooden wall\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Home-Pro-wood-wall_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Home-Pro-wood-wall_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Home-Pro-wood-wall_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Home-Pro-wood-wall_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Home-Pro-wood-wall_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Home-Pro-wood-wall_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Additional tech you might need to complete your install<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1521\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/o-que-esperar-no-dia-da-instalacao\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_toolbox_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Toolbox with screws and a screwdrivers\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_toolbox_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_toolbox_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_toolbox_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_toolbox_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_toolbox_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_toolbox_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">O que esperar no dia da instala\u00e7\u00e3o<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/support\/o-que-esperar-no-dia-da-instalacao\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                        <div class=\"carousel-bullets\"><\/div>\n                        <div class=\"buttonContainer\" style=\"display: none;\">\n                            <a href=\"https:\/\/ohme-ev.com\/pt\/support?category=sua-instalacao\">\n                                <button class=\"ohme-btn primary\">Ver todos<\/button>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                                <div class=\"categoryWrapper\">\n                    <h2 class=\"categoryName\">Para instaladores<\/h2>\n                    <div class=\"help-centre-guide-carousel\">\n                        <div class=\"tiles carousel-wrapper \">\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/como-instalar-um-ohme-home-pro\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"612\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Card-header_Man-Home-Pro-press_UK.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Card-header_Man-Home-Pro-press_UK.png 1020w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Card-header_Man-Home-Pro-press_UK-300x180.png 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Card-header_Man-Home-Pro-press_UK-768x461.png 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Card-header_Man-Home-Pro-press_UK-750x450.png 750w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Como instalar um Ohme Home Pro<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/como-instalar-um-ohme-home-pro\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/como-posso-colocar-um-carregador-ohme-em-funcionamento-e-voltar-a-entrar-no-modo-instalador\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1150\" height=\"646\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50-text-image-small_dual-chargers_Master.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Ohme ePod and Home Pro on a dark background\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50-text-image-small_dual-chargers_Master.jpg 1150w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50-text-image-small_dual-chargers_Master-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50-text-image-small_dual-chargers_Master-1024x575.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50-text-image-small_dual-chargers_Master-768x431.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50-text-image-small_dual-chargers_Master-800x450.jpg 800w\" sizes=\"auto, (max-width: 1150px) 100vw, 1150px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Como posso colocar um carregador Ohme em funcionamento e voltar a entrar no modo instalador?<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/como-posso-colocar-um-carregador-ohme-em-funcionamento-e-voltar-a-entrar-no-modo-instalador\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/como-instalar-uma-bracadeira-ct\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1150\" height=\"646\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50x50-small_Installers-small_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A person wearing protective gloves holding electrical wires\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50x50-small_Installers-small_UK.jpg 1150w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50x50-small_Installers-small_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50x50-small_Installers-small_UK-1024x575.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50x50-small_Installers-small_UK-768x431.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/50x50-small_Installers-small_UK-800x450.jpg 800w\" sizes=\"auto, (max-width: 1150px) 100vw, 1150px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Como instalar uma bra\u00e7adeira CT?<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/como-instalar-uma-bracadeira-ct\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                        <div class=\"carousel-bullets\"><\/div>\n                        <div class=\"buttonContainer\" style=\"\">\n                            <a href=\"https:\/\/ohme-ev.com\/pt\/support?category=para-instaladores\">\n                                <button class=\"ohme-btn primary\">Ver todos<\/button>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                                <div class=\"categoryWrapper\">\n                    <h2 class=\"categoryName\">Como fa\u00e7o para?<\/h2>\n                    <div class=\"help-centre-guide-carousel\">\n                        <div class=\"tiles carousel-wrapper \">\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1355\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Manage-EV-header_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Electric vehicle with charging cable plugged in\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Manage-EV-header_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Manage-EV-header_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Manage-EV-header_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Manage-EV-header_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Manage-EV-header_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_Manage-EV-header_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Explore: Manage my EV<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1355\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1379\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-scaled.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person holding Ohme app showing charge stats screen\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-scaled.jpg 2560w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-300x200.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-1024x683.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-768x512.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-1536x1024.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-2048x1365.jpg 2048w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-675x450.jpg 675w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_explore-charge-stats-header_UK-600x400.jpg 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Explore: Charge Stats<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1379\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1338\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_change-car-header_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person using app on their phone\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_change-car-header_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_change-car-header_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_change-car-header_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_change-car-header_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_change-car-header_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_change-car-header_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">How do I change my EV in the Ohme app?<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1338\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                        <div class=\"carousel-bullets\"><\/div>\n                        <div class=\"buttonContainer\" style=\"\">\n                            <a href=\"https:\/\/ohme-ev.com\/pt\/support?category=como-faco-para\">\n                                <button class=\"ohme-btn primary\">Ver todos<\/button>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                                <div class=\"categoryWrapper\">\n                    <h2 class=\"categoryName\">Solu\u00e7\u00e3o de problemas<\/h2>\n                    <div class=\"help-centre-guide-carousel\">\n                        <div class=\"tiles carousel-wrapper \">\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/problemas-de-disparo-carregador\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_wires-close-up-header_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Hand holding electrical wires and wire cutters\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_wires-close-up-header_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_wires-close-up-header_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_wires-close-up-header_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_wires-close-up-header_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_wires-close-up-header_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_wires-close-up-header_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Estou a ter problemas de disparo<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/problemas-de-disparo-carregador\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/nao-consigo-desligar-meu-carregador\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_close-up-charge_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"EV charger cable plugged in and illuminated\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_close-up-charge_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_close-up-charge_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_close-up-charge_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_close-up-charge_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_close-up-charge_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_close-up-charge_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">N\u00e3o consigo desligar o meu carregador<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/nao-consigo-desligar-meu-carregador\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/o-meu-carregador-esta-desligado\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-offline-header_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person standing next to a blue EV with the Ohme Home Pro on the wall behind\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-offline-header_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-offline-header_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-offline-header_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-offline-header_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-offline-header_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_charger-offline-header_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">O meu carregador est\u00e1 desligado<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/o-meu-carregador-esta-desligado\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                        <div class=\"carousel-bullets\"><\/div>\n                        <div class=\"buttonContainer\" style=\"display: none;\">\n                            <a href=\"https:\/\/ohme-ev.com\/pt\/support?category=solucao-de-problemas\">\n                                <button class=\"ohme-btn primary\">Ver todos<\/button>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                                <div class=\"categoryWrapper\">\n                    <h2 class=\"categoryName\">Primeiros passos<\/h2>\n                    <div class=\"help-centre-guide-carousel\">\n                        <div class=\"tiles carousel-wrapper twoTiles\">\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1332\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_ePod_smile_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person using an EV charger\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_ePod_smile_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_ePod_smile_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_ePod_smile_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_ePod_smile_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_ePod_smile_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_ePod_smile_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">EV Glossary<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1332\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1319\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_smart-charge-phone_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person using mobile app\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_smart-charge-phone_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_smart-charge-phone_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_smart-charge-phone_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_smart-charge-phone_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_smart-charge-phone_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_smart-charge-phone_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Optimising your charge<\/p>\n                                            <a class=\"link\"\n                                               href=\"https:\/\/ohme-ev.com\/pt\/?post_type=guides&#038;p=1319\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                        <div class=\"carousel-bullets\"><\/div>\n                        <div class=\"buttonContainer\" style=\"\">\n                            <a href=\"https:\/\/ohme-ev.com\/pt\/support?category=primeiros-passos\">\n                                <button class=\"ohme-btn primary\">Ver todos<\/button>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                                <div class=\"categoryWrapper\">\n                    <h2 class=\"categoryName\">Informa\u00e7\u00f5es do produto<\/h2>\n                    <div class=\"help-centre-guide-carousel\">\n                        <div class=\"tiles carousel-wrapper \">\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/manuais-do-produto\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_epod-help-header_UK.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person smiling using the Ohme ePod charger\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_epod-help-header_UK.jpg 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_epod-help-header_UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_epod-help-header_UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_epod-help-header_UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_epod-help-header_UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2023\/08\/Support_epod-help-header_UK-798x450.jpg 798w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Manuais do produto<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/manuais-do-produto\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/explore-settings\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK.webp 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-300x169.webp 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-1024x578.webp 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-768x433.webp 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-1536x867.webp 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-326x184.webp 326w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-340x192.webp 340w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Explore: Settings<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/explore-settings\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"tile \">\n                                    <a href=\"https:\/\/ohme-ev.com\/pt\/support\/explore-settings-2\/\">\n                                                                                    <div class=\"post-thumbnail\">\n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1868\" height=\"1054\" src=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK.webp 1868w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-300x169.webp 300w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-1024x578.webp 1024w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-768x433.webp 768w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-1536x867.webp 1536w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-326x184.webp 326w, https:\/\/ohme-ev.com\/pt\/wp-content\/uploads\/sites\/21\/2024\/07\/Support_setting-screen_UK-340x192.webp 340w\" sizes=\"auto, (max-width: 1868px) 100vw, 1868px\" \/>                                            <\/div>\n                                                                                <div class=\"content\">\n                                            <p class=\"title\">Explore: Settings<\/p>\n                                            <a class=\"link\" href=\"https:\/\/ohme-ev.com\/pt\/support\/explore-settings-2\/\">Ler<\/a>\n                                        <\/div>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                        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