{"id":4526,"date":"2024-07-04T05:59:25","date_gmt":"2024-07-04T05:59:25","guid":{"rendered":"https:\/\/ohme-ev.com\/?post_type=guides&#038;p=35151"},"modified":"2025-05-09T12:39:04","modified_gmt":"2025-05-09T12:39:04","slug":"ontdekken-hulp","status":"publish","type":"guides","link":"https:\/\/ohme-ev.com\/nl\/support\/ontdekken-hulp\/","title":{"rendered":"Ontdekken: Hulp"},"content":{"rendered":"\n<div class=\"wp-block-group modules-layout\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Via de <strong><em>&#8216;Hulp&#8217;<\/em><\/strong>-pagina krijg je snel toegang tot ons Hulpcentrum, waar je veel informatie terugvindt over hoe je bepaalde dingen kan doen in de app en oplossingen voor veelvoorkomende problemen kunt vinden.<\/p>\n\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/nl\/wp-content\/uploads\/sites\/24\/2024\/07\/Hulpcentrum-1-NL.webp\" alt=\"\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Zoeken in het hulpcentrum<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>1. Hulp nodig? Je bent op de juiste plek. Tik op Hulp om het Ohme Hulpcentrum te openen, waar je begeleiding, ondersteuning en antwoorden vindt op je vragen over het gebruik van je lader en de Ohme-app. Gebruik de zoekbalk bovenaan om snel de onderwerpen te vinden die je nodig hebt.<\/p>\n<p>2. Snelle toegang tot onze meest populaire gidsen. Met slechts een tik, heb je toegang tot vier van onze meest gebruikte ondersteuningsartikelen. Of je je nu klaarmaakt voor je installatiedag, je eerste laadsessie begint, je lader online brengt of op zoek bent naar tariefintegratie, wij hebben het voor je geregeld.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-default bottom-default   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/nl\/wp-content\/uploads\/sites\/24\/2024\/07\/hulp-2-NL.webp\" alt=\"\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Thema&#8217;s en contact opnemen<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>1. Ontdek meer hulponderwerpen. Blader door categorie\u00ebn zoals Productinformatie en Hoe doe ik&#8230;? om het meeste uit je lader en de Ohme-app te halen. Je vindt hier ook nuttige tips voor het oplossen van problemen om je door eventuele problemen te loodsen.<\/p>\n<p>2. Toch een probleem dat je niet opgelost krijgt? Je kan contact opnemen met \u00e9\u00e9n van onze medewerkers via mail of telefoon.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n<\/div><\/div>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"4526\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        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