{"id":4947,"date":"2024-07-04T05:59:25","date_gmt":"2024-07-04T05:59:25","guid":{"rendered":"https:\/\/ohme-ev.com\/?post_type=guides&#038;p=34150"},"modified":"2024-09-13T10:51:43","modified_gmt":"2024-09-13T10:51:43","slug":"how-do-i-update-my-ohme-account-settings","status":"publish","type":"guides","link":"https:\/\/ohme-ev.com\/ie\/support\/how-do-i-update-my-ohme-account-settings\/","title":{"rendered":"How do I update my Ohme account settings?"},"content":{"rendered":"\n<div class=\"wp-block-group modules-layout\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Need to update your Ohme account settings? It\u2019s simple. Head over to the Settings page in your Ohme app. There, you can change or reset your password, update the charger the account is linked to, and delete your account if necessary.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Jump to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#reset-password\">How to change or reset my password in the Ohme app<\/a><\/li>\n\n\n\n<li><a href=\"#change-charge-linked\">How to change the charger your Ohme account is linked to<\/a><\/li>\n\n\n\n<li><a href=\"#delete-account\">How to delete my Ohme app account<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reset-password\">How to change or reset my password in the Ohme app<\/h2>\n\n\n\n<p>If you need to reset your password to your Ohme account, you can do so via the Ohme app on the Settings screen.<\/p>\n\n\n\n<p><\/p>\n\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/change-password.jpg\" alt=\"change password page in Ohme app\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Change password<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>If you need to change or update your password you can do so on the Settings page by tapping the \u2018Change Password\u2019 button.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/sign-in-page.jpg\" alt=\"Ohme login page showing three social options and sign in with email\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Reset password<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>If you\u2019ve forgotten your password, you can request a password reset email. This option is only available for accounts created with email.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/sign-in-page-email-entered.jpg\" alt=\"Ohme sign in page with email address entered\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 1<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>Enter the email address for your Ohme account and tap \u2018Trouble signing in?\u2019 on the Sign in page.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/recover-password.jpg\" alt=\"recover password screen with email address entered\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 2<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>Ensure the email address has been entered correctly and matches the email address associated with your Ohme app account, then tap Send.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support_Reset-password-4_UK.jpg\" alt=\"Password reset email from Ohme\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 3<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>Ohme will send an email with a link to reset your password. If you don\u2019t receive the email within a few minutes, you may need to check your spam or junk mailbox.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/reset-password.jpg\" alt=\"reset password screen with email and new password entered\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 4<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>Create a new password and tap Save. Take a moment to write down your new password for safekeeping.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/password-changed.jpg\" alt=\"Password changed confirmation screen\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Password reset<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>Once you can see the password has been changed, return to the Ohme app and try to log in again.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"change-charge-linked\">How to change the charger your Ohme account is linked to<\/h2>\n\n\n\n<p>If you have recently had your charger replaced, or need to change the charger the account is linked to, you can do this in the Ohme app on the My Charger page under Settings.<\/p>\n\n\n<div id=\"\" class=\"blockWrapper top-smaller bottom-smaller   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/advanced-settings.jpg\" alt=\"Advanced settings page showing serial number of charger account is linked to\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 1<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>On the My Charger page, tap the Advanced Settings button.<\/p>\n<p>Here, you will find the Device ID of the charger your Ohme account is currently linked to.<\/p>\n<p>Tap \u201cChange charger\u201d to link your Ohme account to a different device.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-smaller bottom-smaller   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/scan-QR-code.jpg\" alt=\"scan QR code screen\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\"><\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>You will then be directed to scan the QR code of the new charger (located on the white sticker underneath the unit), or you can enter the Device ID manually.<\/p>\n<p>Once completed, you will return to the Charging screen.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"delete-account\">How to delete my Ohme app account<\/h2>\n\n\n\n<p>Deleting an account can be a quick way to share access with others using a new Ohme account login, as it will automatically delink your charger ready to be paired with a new Ohme account. Please note, however, that deleting your Ohme account will mean you lose access to your charge history.<\/p>\n\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/support_update-account_IRE_1.jpg\" alt=\"\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 1<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>Tap the Settings page and scroll to the bottom to locate the \u2018Delete account\u2019 button.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/support_update-account_IRE_2.jpg\" alt=\"\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 2<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>Tap \u2018Delete account\u2019 and confirm you wish to delete the account by tapping \u2018Delete\u2019.<\/p>\n<p>Note: this will automatically unlink your account from the charger and log you out of the Ohme app.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n<div id=\"\" class=\"blockWrapper top-none bottom-none   \">\n\n\n<div class=\"contentWrapper textImageLeft  image\">\n            <div class=\"imageContainer\">\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2024\/07\/support_update-account_IRE_3.jpg\" alt=\"\"\/>\n        <\/div>\n\n        <div class=\"textContainer\">\n        <h3 class=\"title\">Step 3<\/h3>\n        <h4 class=\"subtitle regular\"><\/h4>\n        <div class=\"text\"><p>You can then create a new Ohme account to pair with the charger should you wish.<\/p>\n<\/div>\n        <div class=\"buttonsContainer\">\n                    <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n<\/div><\/div>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"4947\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div 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It\u2019s simple. Head over to the Settings page in your Ohme app. There, you can change or reset your password, update the charger the account is linked to, and delete your account if necessary. Jump to: How to change or reset my password in the Ohme app If [&hellip;]<\/p>\n","protected":false},"featured_media":5021,"template":"","meta":{"_acf_changed":false,"_helpful_status":1},"categories":[13],"tags":[63,64,65],"class_list":["post-4947","guides","type-guides","status-publish","has-post-thumbnail","hentry","category-how-do-i","tag-delete-account","tag-reset-password","tag-forgot-password"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How do I update my Ohme account settings? - Ohme EV Ireland<\/title>\n<meta name=\"description\" content=\"Forgotten your Ohme app password? 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