{"id":1526,"date":"2023-08-17T15:21:02","date_gmt":"2023-08-17T15:21:02","guid":{"rendered":"https:\/\/ohme.wpengine.com\/ie\/?post_type=guides&#038;p=1526"},"modified":"2024-10-08T10:06:34","modified_gmt":"2024-10-08T10:06:34","slug":"how-do-i-complete-my-online-home-survey","status":"publish","type":"guides","link":"https:\/\/ohme-ev.com\/ie\/support\/how-do-i-complete-my-online-home-survey\/","title":{"rendered":"How do I complete my online home survey?"},"content":{"rendered":"\n<div class=\"wp-block-group modules-layout\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Before your charger can be installed, we&#8217;ll need to ask you some questions about your home and energy usage. Your answers will be used to help plan your installation and to provide you with an accurate quote for the work.<\/p>\n\n\n\n<p>Completing your home survey is easy, but some of the questions are a bit technical. So, if you need a hand, we&#8217;re here to help. <\/p>\n\n\n\n<p>Jump to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#home-survey-info\">What information do I need to provide?<\/a><\/li>\n\n\n\n<li><a href=\"#sketch-cable-route\">How do I sketch a cable route?<\/a><\/li>\n\n\n\n<li><a href=\"#pics-vids-tips\">Tips for taking pictures &amp; videos<\/a><\/li>\n\n\n\n<li><a href=\"#mprn\">What&#8217;s my MPRN and how do I find it?<\/a><\/li>\n\n\n\n<li><a href=\"#where-incoming-supply\">Where is my incoming supply?<\/a><\/li>\n\n\n\n<li><a href=\"#do-it-for-me\">Can you do it for me?<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"home-survey-info\">What information do I need to provide?<\/h3>\n\n\n\n<p id=\"craig\">We need some details about your property so that we can understand what is needed to install your charger. We\u2019ll ask you some questions about your home, including what type of house you have and where you park your car. Next we\u2019ll ask you some questions about your energy, which includes taking photos of your fusebox and your incoming supply. Finally, we\u2019ll ask you some questions about your installation requirements such as where you\u2019d like your charger to be installed. This information helps us to prepare your installation plan and finalise your cost.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"sketch-cable-route\">How do I sketch a cable route?<\/h3>\n\n\n\n<p>On a piece of paper, sketch out an aerial floor plan of your home showing where your electricity meter and fusebox are located, as well as where you\u2019d like your Ohme charger to be installed. If possible, include distances between each spot and as much detail as possible to help us assess your installation requirements. Sketching a clear floor plan helps our installation experts plan the best cable route and charger location.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"pics-vids-tips\">Tips for taking pictures &amp; videos<\/h3>\n\n\n\n<p>We\u2019ll need you to take a few photos of things like your parking spot and your fusebox, so we recommend completing your home survey on a mobile phone or tablet. Taking photos and videos during the daytime or in good lighting is best, as we\u2019ll need a clear view to prepare your installation plan. Blurry photos and videos can cause delays to your installation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mprn\">What\u2019s my MPRN and how do I find it?<\/h3>\n\n\n\n<p>Your Meter Point Reference Number, or MPRN, is a unique number that identifies your home energy supply. You\u2019ll need to provide this on your home survey so that our installation partner can update the relevant databases with the work they are going to carry out when installing your Ohme charger. You can find your MPRN on a recent energy bill or you can request it from your ESB (Electricity Supply Board). <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"where-incoming-supply\">Where is my incoming supply and what does it look like?<\/h3>\n\n\n\n<p>The location of the incoming supply will likely differ from home to home. It may be inside your home near your fusebox, or it could be outside, but it\u2019s almost always located beside your electricity meter. Take a look at the photo below to help you find yours &#8211; in this example, it&#8217;s located on the front left:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"578\" src=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support-incoming-supply-UK-1024x578.jpg\" alt=\"Picture of an incoming supply\" class=\"wp-image-2116\" srcset=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support-incoming-supply-UK-1024x578.jpg 1024w, https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support-incoming-supply-UK-300x169.jpg 300w, https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support-incoming-supply-UK-768x433.jpg 768w, https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support-incoming-supply-UK-1536x867.jpg 1536w, https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support-incoming-supply-UK-798x450.jpg 798w, https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support-incoming-supply-UK.jpg 1868w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"do-it-for-me\">Can you do it for me?<\/h3>\n\n\n\n<p>Our online home survey takes on average around 20 minutes to complete. If you don\u2019t have the time, or you\u2019re unable to complete the survey yourself, you can choose to add our in-home survey to your order. One of our expert installers will pop round to gather all of the information needed to help plan your installation, so you don&#8217;t have to. Contact our <a href=\"mailto:customerinstallations.ie@ohme-ev.com\">Home Charging Team<\/a> for pricing and next steps.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"1526\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-up-cls-1{fill:#c9c9c9;}.thumb-up-cls-2{fill:#e1e1e1;}.thumb-up-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_up\">\r\n                        <path class=\"thumb-up-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-up-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"20\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,9.06l-.49-.1c-.81-.17-1.61.35-1.78,1.16l-5.3,11.74c-.17.81,3.16,1.61,3.97,1.78l1.96.41c.81.17,1.61-.35,1.78-1.16l2.18-10.27c.34-1.61-.7-3.21-2.31-3.56Z\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,20h-18.67c-.83,0-1.5.67-1.5,1.5v12c0,.83.67,1.5,1.5,1.5h16.27c.71,0,1.33-.5,1.47-1.21l2.4-12c.19-.93-.53-1.8-1.47-1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-icon\" data-value=\"0\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-down-cls-1{fill:#c9c9c9;}.thumb-down-cls-2{fill:#e1e1e1;}.thumb-down-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_down\">\r\n                        <path class=\"thumb-down-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-down-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"13\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,38.94l-.49.1c-.81.17-1.61-.35-1.78-1.16l-5.3-11.74c-.17-.81,3.16-1.61,3.97-1.78l1.96-.41c.81-.17,1.61.35,1.78,1.16l2.18,10.27c.34,1.61-.7,3.21-2.31,3.56Z\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,28h-18.67c-.83,0-1.5-.67-1.5-1.5v-12c0-.83.67-1.5,1.5-1.5h16.27c.71,0,1.33.5,1.47,1.21l2.4,12c.19.93-.53,1.8-1.47,1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>Before your charger can be installed, we&#8217;ll need to ask you some questions about your home and energy usage. Your answers will be used to help plan your installation and to provide you with an accurate quote for the work. Completing your home survey is easy, but some of the questions are a bit technical. [&hellip;]<\/p>\n","protected":false},"featured_media":1534,"template":"","meta":{"_acf_changed":false,"_helpful_status":1},"categories":[11],"tags":[99],"class_list":["post-1526","guides","type-guides","status-publish","has-post-thumbnail","hentry","category-your-installation","tag-home-survey"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How do I complete my online home survey? - Ohme EV Ireland<\/title>\n<meta name=\"description\" content=\"Before your EV charger is installed, we&#039;ll need to ask some questions about your home and energy usage to help plan your install.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ohme-ev.com\/ie\/support\/how-do-i-complete-my-online-home-survey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I complete my online home survey?\" \/>\n<meta property=\"og:description\" content=\"Before your EV charger is installed, we&#039;ll need to ask some questions about your home and energy usage to help plan your install.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ohme-ev.com\/ie\/support\/how-do-i-complete-my-online-home-survey\/\" \/>\n<meta property=\"og:site_name\" content=\"Ohme EV Ireland\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OhmeEV\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-08T10:06:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ohme-ev.com\/ie\/wp-content\/uploads\/sites\/7\/2023\/08\/Support_Home-survey-phone_-UK.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1868\" \/>\n\t<meta property=\"og:image:height\" content=\"1054\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ohmeev\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/ie\\\/support\\\/how-do-i-complete-my-online-home-survey\\\/\",\"url\":\"https:\\\/\\\/ohme-ev.com\\\/ie\\\/support\\\/how-do-i-complete-my-online-home-survey\\\/\",\"name\":\"How do I complete my online home survey? 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