{"id":45708,"date":"2026-03-26T15:19:21","date_gmt":"2026-03-26T15:19:21","guid":{"rendered":"https:\/\/ohme-ev.com\/fr\/?p=45708"},"modified":"2026-03-26T15:19:22","modified_gmt":"2026-03-26T15:19:22","slug":"decouvrez-le-service-client","status":"publish","type":"post","link":"https:\/\/ohme-ev.com\/fr\/blog\/decouvrez-le-service-client\/","title":{"rendered":"D\u00e9couvrez le service client !"},"content":{"rendered":"\n

Pour cette 2\u00e8me interview de l’\u00e9quipe Ohme France, c’est Ang\u00e9lique qui prend la parole. Premi\u00e8re \u00e0 avoir \u00e9t\u00e9 recrut\u00e9e au service client, elle a structur\u00e9 ce qu’il est aujourd’hui et elle accompagne nos utilisateurs sur l’usage de leurs bornes et nos installateurs sur le terrain . Dans cet \u00e9change, elle revient sur son attrait pour la mobilit\u00e9 \u00e9lectrique, partage une anecdote de relation client hors du commun et nous livre ce qui la passionne, dans le travail comme en dehors.<\/p>\n\n\n\n

Qu\u2019est-ce qui t’a amen\u00e9 \u00e0 travailler dans la mobilit\u00e9 \u00e9lectrique ?<\/h2>\n\n\n\n

Ce qui m\u2019a attir\u00e9, c\u2019est avant tout l\u2019id\u00e9e de participer \u00e0 une transformation majeure de nos usages. La mobilit\u00e9 \u00e9lectrique est un vrai tournant, \u00e0 la fois technologique et soci\u00e9tal. J\u2019aimais aussi le c\u00f4t\u00e9 \u201capprentissage continu\u201d : comme d\u00e9couvrir une nouvelle culture, il faut comprendre de nouveaux codes, un nouveau langage et c\u2019est ce qui rend le domaine passionnant.<\/p>\n\n\n\n

Ton anecdote la plus insolite chez Ohme ?<\/h2>\n\n\n\n

Une anecdote qui m\u2019a marqu\u00e9e : apr\u00e8s avoir accompagn\u00e9 un client du SAV sur un sujet de recharge, l\u2019\u00e9change s\u2019est tellement bien pass\u00e9 qu\u2019il m\u2019a propos\u00e9\u2026 un poste dans son entreprise.
C\u2019est assez r\u00e9v\u00e9lateur de l\u2019impact qu\u2019on peut avoir dans la relation client, et de la confiance qui peut se cr\u00e9er, m\u00eame \u00e0 distance.<\/p>\n\n\n\n

Ton meilleur argument pour passer \u00e0 la mobilit\u00e9 durable ?<\/h2>\n\n\n\n
\n

Au-del\u00e0 de l\u2019impact environnemental, c\u2019est aussi une exp\u00e9rience utilisateur diff\u00e9rente : une conduite plus fluide, moins de bruit, et surtout une recharge qui s\u2019int\u00e8gre naturellement au quotidien. Le fait de pouvoir recharger chez soi, de nuit, change vraiment la mani\u00e8re de penser ses d\u00e9placements.<\/p>\n\n\n\n

Ton appli pr\u00e9f\u00e9r\u00e9e (en dehors de l’appli Ohme) ?<\/h2>\n\n\n\n

HelloTalk, sans h\u00e9siter. J\u2019aime beaucoup l\u2019id\u00e9e de pouvoir \u00e9changer avec des personnes d\u2019horizons diff\u00e9rents, d\u00e9couvrir de nouvelles cultures et surtout am\u00e9liorer mes comp\u00e9tences linguistiques de mani\u00e8re spontan\u00e9e. C\u2019est \u00e0 la fois enrichissant et tr\u00e8s humain.<\/p>\n<\/blockquote>\n\n\n\n

Et toi, comment tu recharges… tes batteries ?<\/h2>\n\n\n\n

Principalement gr\u00e2ce au sport, qui me permet de me recentrer et au cin\u00e9ma, qui est pour moi une vraie source d\u2019inspiration et d\u2019\u00e9vasion. C\u2019est cet \u00e9quilibre qui me permet de rester motiv\u00e9e au quotidien.<\/p>\n","protected":false},"excerpt":{"rendered":"

Pour cette 2\u00e8me interview de l’\u00e9quipe Ohme France, c’est Ang\u00e9lique qui prend la parole. Premi\u00e8re \u00e0 avoir \u00e9t\u00e9 recrut\u00e9e au service client, elle a structur\u00e9 ce qu’il est aujourd’hui et elle accompagne nos utilisateurs sur l’usage de leurs bornes et nos installateurs sur le terrain . Dans cet \u00e9change, elle revient sur son attrait pour […]<\/p>\n","protected":false},"author":34,"featured_media":45711,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-45708","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"\nD\u00e9couvrez le service client ! - Ohme EV France<\/title>\n<meta name=\"description\" content=\"Pour cette 2\u00e8me interview de l'\u00e9quipe Ohme France, c'est Ang\u00e9lique qui prend la parole, Premi\u00e8re \u00e0 avoir \u00e9t\u00e9 recrut\u00e9e au service client.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ohme-ev.com\/fr\/blog\/decouvrez-le-service-client\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"D\u00e9couvrez le service client !\" \/>\n<meta property=\"og:description\" content=\"Pour cette 2\u00e8me interview de l'\u00e9quipe Ohme France, c'est Ang\u00e9lique qui prend la parole, Premi\u00e8re \u00e0 avoir \u00e9t\u00e9 recrut\u00e9e au service client.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ohme-ev.com\/fr\/blog\/decouvrez-le-service-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Ohme EV France\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OhmeEV\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-26T15:19:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T15:19:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ohme-ev.com\/fr\/wp-content\/uploads\/sites\/9\/2026\/03\/Wordpress-_-Banniere-_-rencontrez-lequipe-1-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"victortrillotohme\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ohmeev\" \/>\n<meta name=\"twitter:site\" content=\"@ohmeev\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"victortrillotohme\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/blog\\\/decouvrez-le-service-client\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/blog\\\/decouvrez-le-service-client\\\/\"},\"author\":{\"name\":\"victortrillotohme\",\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/#\\\/schema\\\/person\\\/956a7df7a38ccc45e824a27e559c870a\"},\"headline\":\"D\u00e9couvrez le service client !\",\"datePublished\":\"2026-03-26T15:19:21+00:00\",\"dateModified\":\"2026-03-26T15:19:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/blog\\\/decouvrez-le-service-client\\\/\"},\"wordCount\":408,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/blog\\\/decouvrez-le-service-client\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2026\\\/03\\\/Wordpress-_-Banniere-_-rencontrez-lequipe-1-1.webp\",\"inLanguage\":\"fr-fr\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/blog\\\/decouvrez-le-service-client\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/blog\\\/decouvrez-le-service-client\\\/\",\"url\":\"https:\\\/\\\/ohme-ev.com\\\/fr\\\/blog\\\/decouvrez-le-service-client\\\/\",\"name\":\"D\u00e9couvrez le service client ! 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