{"id":46236,"date":"2024-07-01T15:40:45","date_gmt":"2024-07-01T15:40:45","guid":{"rendered":"https:\/\/ohme-ev.com\/es\/support\/how-do-i-pair-my-ohme-charger-to-the-app-2\/"},"modified":"2024-07-01T15:40:45","modified_gmt":"2024-07-01T15:40:45","slug":"how-do-i-pair-my-ohme-charger-to-the-app-2","status":"publish","type":"guides","link":"https:\/\/ohme-ev.com\/es\/support\/how-do-i-pair-my-ohme-charger-to-the-app-2\/","title":{"rendered":"How to connect my Ohme charger to the app"},"content":{"rendered":"\n

In order to use the Smart features of your Ohme charger, you will need to download the Ohme app from the App store\/Playstore as a first step. Android customers will need version 8.0 or later, while iOS customers will need version 17.0 or later to use our Next Generation App. Once the app has been downloaded, you can create an Ohme account to allow you to control your charger through the app.<\/p>\n\n\n\n

If you are setting up an Ohme account for the first time, you will be directed to connect your account to an Ohme charger by scanning the QR code or entering the serial number manually. This information can be found on the white sticker located underneath your charger.<\/p>\n\n\n

\n\n
\n
\n \n

Please note: only one account can be linked to an Ohme charger at once. Should you wish for multiple users to access the charger and account, please set up the account using the ‘Sign in with Email’<\/strong>\u00a0option. You can then sign into the app on multiple devices using the same email and password credentials.<\/p>\n <\/div>\n<\/div>\n\n<\/div>\n\n\n

My Charger has been removed\/replaced<\/h3>\n\n\n\n

If you need to change the charger your account is currently connected to, go to My Charger > Advanced Settings and tap the ‘Change charger’ button.<\/p>\n\n\n\n

If you want to disconnect your Ohme charger from your account, the simplest way is to remove the charger in the app.<\/p>\n\n\n\n

Open the Ohme app and go to Settings > My Charger > Advanced Settings > Disconnect account.<\/p>\n\n\n\n

This will remove the link between your charger and your account. Your preferences, settings, and charging history will stay saved in your account, so you can easily pair a new charger later.<\/p>\n\n\n

\n\n
\n
\n \n

If you\u2019ve integrated with a smart tariff, such as Octopus Energy\u2019s Intelligent Octopus Go<\/strong>, it\u2019s essential to disconnect from this tariff before continuing with an account deletion so that you can re-integrate the tariff with your new Ohme account. To disconnect, refer to your energy supplier\u2019s app or contact their support team directly.<\/p>\n <\/div>\n<\/div>\n\n<\/div>\r\n\t\t\t

\r\n\r\n\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t

\u00bfTe result\u00f3 \u00fatil este art\u00edculo?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\r\n\t\t\t
\r\n\t\t\t\t\r\n \r\n \r\n
\r\n\t\t\t\t\r\n \r\n \r\n
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t\t