{"id":45948,"date":"2023-08-17T15:21:02","date_gmt":"2023-08-17T15:21:02","guid":{"rendered":"https:\/\/ohme.wpengine.com\/?post_type=guides&#038;p=1526"},"modified":"2026-06-11T15:50:43","modified_gmt":"2026-06-11T15:50:43","slug":"cuestionario-instalacion-cargador-ve","status":"publish","type":"guides","link":"https:\/\/ohme-ev.com\/es\/support\/cuestionario-instalacion-cargador-ve\/","title":{"rendered":"\u00bfC\u00f3mo se rellena el cuestionario de instalaci\u00f3n?"},"content":{"rendered":"\n<div class=\"wp-block-group modules-layout\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Antes de proceder a la instalaci\u00f3n del cargador, es necesario recopilar informaci\u00f3n sobre la vivienda y el consumo energ\u00e9tico. Las respuestas se utilizar\u00e1n para planificar la instalaci\u00f3n y elaborar un presupuesto espec\u00edfico.<\/p>\n\n\n\n<p>Completar el cuestionario es sencillo, aunque algunas preguntas son de car\u00e1cter t\u00e9cnico. Si se necesita ayuda, estamos a disposici\u00f3n.<\/p>\n\n\n\n<p>Ir a: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#home-survey-info\">\u00bfQu\u00e9 informaci\u00f3n es necesario proporcionar?<\/a><\/li>\n\n\n\n<li><a href=\"#sketch-cable-route\">How do I sketch a cable route?<\/a><\/li>\n\n\n\n<li><a href=\"#pics-vids-tips\">Tips for taking pictures &amp; videos<\/a><\/li>\n\n\n\n<li><a href=\"#mpan\">What&#8217;s my MPAN and how do I find it?<\/a><\/li>\n\n\n\n<li><a href=\"#where-incoming-supply\">Where is my incoming supply?<\/a><\/li>\n\n\n\n<li><a href=\"#do-it-for-me\">Can you do it for me?<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"home-survey-info\">\u00bfQu\u00e9 informaci\u00f3n es necesario proporcionar?<\/h3>\n\n\n\n<p id=\"craig\">Para determinar los requisitos de instalaci\u00f3n, se solicitar\u00e1n datos sobre la vivienda, como el tipo de propiedad y el lugar donde se aparca el veh\u00edculo. Tambi\u00e9n se pedir\u00e1 informaci\u00f3n sobre el suministro el\u00e9ctrico, incluyendo fotos del cuadro el\u00e9ctrico y de la acometida. Por \u00faltimo, se consultar\u00e1 sobre la ubicaci\u00f3n deseada para el cargador. Esta informaci\u00f3n permite elaborar el plan de instalaci\u00f3n y calcular el coste definitivo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"sketch-cable-route\">\u00bfC\u00f3mo se dibuja un recorrido de cable?<\/h3>\n\n\n\n<p>En una hoja de papel, se debe dibujar un plano a\u00e9reo de la vivienda indicando la ubicaci\u00f3n del contador el\u00e9ctrico y del cuadro el\u00e9ctrico, as\u00ed como el lugar donde se desea instalar el cargador Ohme. Si es posible, se recomienda incluir las distancias entre cada punto y el mayor nivel de detalle posible. Un plano claro ayuda a los t\u00e9cnicos a planificar el mejor recorrido de cable y la ubicaci\u00f3n \u00f3ptima del cargador.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"pics-vids-tips\">Consejos para tomar fotos y v\u00eddeos<\/h3>\n\n\n\n<p>Ser\u00e1 necesario enviar fotos de elementos como la plaza de aparcamiento y el cuadro el\u00e9ctrico, por lo que se recomienda completar el cuestionario desde un tel\u00e9fono m\u00f3vil o tableta. Es preferible realizar las fotos y los v\u00eddeos durante el d\u00eda o con buena iluminaci\u00f3n, ya que se necesita una imagen clara para preparar el plan de instalaci\u00f3n. Procura no enviar im\u00e1genes clara para que sea m\u00e1s f\u00e1cil entender el tipo de instalaci\u00f3n necesria.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mpan\">\u00bfQu\u00e9 es el CUPS y c\u00f3mo encontrarlo?<\/h3>\n\n\n\n<p>El C\u00f3digo Unificado de Punto de Suministro, o CUPS, es un n\u00famero \u00fanico que identifica el punto de suministro el\u00e9ctrico de la vivienda. Ser\u00e1 necesario proporcionarlo en el cuestionario para que el instalador pueda actualizar las bases de datos correspondientes con los trabajos a realizar. El CUPS puede encontrarse en la factura el\u00e9ctrica reciente o solicitarse a la empresa distribuidora. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"where-incoming-supply\">\u00bfD\u00f3nde est\u00e1 la acometida el\u00e9ctrica?<\/h3>\n\n\n\n<p>La ubicaci\u00f3n de la acometida el\u00e9ctrica puede variar de una vivienda a otra. Puede estar dentro del hogar, cerca del cuadro el\u00e9ctrico, o en el exterior, pero casi siempre se encuentra junto al contador el\u00e9ctrico. A continuaci\u00f3n se muestra una foto de referencia \u2014 en este ejemplo, se encuentra en la parte delantera izquierda:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/ohme-ev.com\/wp-content\/uploads\/2023\/08\/Support-incoming-supply-UK.jpg\" alt=\"\" class=\"wp-image-2108\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"do-it-for-me\">\u00bfPueden hacerlo por m\u00ed?<\/h3>\n\n\n\n<p>El cuestionario de instalaci\u00f3n online tiene una duraci\u00f3n media de unos 20 minutos. Si no se dispone de tiempo o no es posible completarlo de forma independiente, existe la opci\u00f3n de a\u00f1adir una visita de inspecci\u00f3n presencial al pedido. Uno de los t\u00e9cnicos especializados se desplazar\u00e1 para recopilar toda la informaci\u00f3n necesaria. Para consultar el precio y los siguientes pasos, contactar con el equipo de Carga en el Hogar.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"45948\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">\u00bfTe result\u00f3 \u00fatil este art\u00edculo?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-up-cls-1{fill:#c9c9c9;}.thumb-up-cls-2{fill:#e1e1e1;}.thumb-up-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_up\">\r\n                        <path class=\"thumb-up-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-up-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"20\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,9.06l-.49-.1c-.81-.17-1.61.35-1.78,1.16l-5.3,11.74c-.17.81,3.16,1.61,3.97,1.78l1.96.41c.81.17,1.61-.35,1.78-1.16l2.18-10.27c.34-1.61-.7-3.21-2.31-3.56Z\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,20h-18.67c-.83,0-1.5.67-1.5,1.5v12c0,.83.67,1.5,1.5,1.5h16.27c.71,0,1.33-.5,1.47-1.21l2.4-12c.19-.93-.53-1.8-1.47-1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-icon\" data-value=\"0\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-down-cls-1{fill:#c9c9c9;}.thumb-down-cls-2{fill:#e1e1e1;}.thumb-down-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_down\">\r\n                        <path class=\"thumb-down-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-down-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"13\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,38.94l-.49.1c-.81.17-1.61-.35-1.78-1.16l-5.3-11.74c-.17-.81,3.16-1.61,3.97-1.78l1.96-.41c.81-.17,1.61.35,1.78,1.16l2.18,10.27c.34,1.61-.7,3.21-2.31,3.56Z\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,28h-18.67c-.83,0-1.5-.67-1.5-1.5v-12c0-.83.67-1.5,1.5-1.5h16.27c.71,0,1.33.5,1.47,1.21l2.4,12c.19.93-.53,1.8-1.47,1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>Antes de proceder a la instalaci\u00f3n del cargador, es necesario recopilar informaci\u00f3n sobre la vivienda y el consumo energ\u00e9tico. Las respuestas se utilizar\u00e1n para planificar la instalaci\u00f3n y elaborar un presupuesto espec\u00edfico. Completar el cuestionario es sencillo, aunque algunas preguntas son de car\u00e1cter t\u00e9cnico. Si se necesita ayuda, estamos a disposici\u00f3n. Ir a: \u00bfQu\u00e9 informaci\u00f3n [&hellip;]<\/p>\n","protected":false},"featured_media":1534,"template":"","meta":{"_acf_changed":false,"_helpful_status":1},"categories":[11],"tags":[156,304,416],"class_list":["post-45948","guides","type-guides","status-publish","has-post-thumbnail","hentry","category-su-instalacion","tag-instalacion","tag-ohme","tag-cuestionario-instalacion"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u00bfC\u00f3mo se rellena el cuestionario de instalaci\u00f3n? - Ohme EV Espa\u00f1a<\/title>\n<meta name=\"description\" content=\"Descubre c\u00f3mo completar el cuestionario de instalaci\u00f3n online de Ohme: qu\u00e9 informaci\u00f3n necesitas, c\u00f3mo hacer fotos y qu\u00e9 es el CUPS\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ohme-ev.com\/es\/support\/cuestionario-instalacion-cargador-ve\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo se rellena el cuestionario de instalaci\u00f3n?\" \/>\n<meta property=\"og:description\" content=\"Descubre c\u00f3mo completar el cuestionario de instalaci\u00f3n online de Ohme: qu\u00e9 informaci\u00f3n necesitas, c\u00f3mo hacer fotos y qu\u00e9 es el CUPS\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ohme-ev.com\/es\/support\/cuestionario-instalacion-cargador-ve\/\" \/>\n<meta property=\"og:site_name\" content=\"Ohme EV Espa\u00f1a\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OhmeEV\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-11T15:50:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ohme-ev.com\/es\/wp-content\/uploads\/sites\/17\/2023\/08\/Support_Home-survey-phone_-UK.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1868\" \/>\n\t<meta property=\"og:image:height\" content=\"1054\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ohmeev\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ohme-ev.com\\\/es\\\/support\\\/cuestionario-instalacion-cargador-ve\\\/\",\"url\":\"https:\\\/\\\/ohme-ev.com\\\/es\\\/support\\\/cuestionario-instalacion-cargador-ve\\\/\",\"name\":\"\u00bfC\u00f3mo se rellena el cuestionario de instalaci\u00f3n? 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